Location: Dublin city centre
Our client, a city centre campus is looking to hire an experienced General Manager to maintain the current food and beverage operation and work with the senior team on developing this further whilst maintaining current standards and guiding staff through training and guidance each day.
No weekends ( perhaps one or two Saturday events per year but none currently scheduled) no bank holidays and no very late nights.
Characteristics of the position
- Our clients ethos is to provide our guests with excellent service whilst serving and preparing high quality food and drink in a clean, safe and welcoming environment. This should include looking after your work section in terms of presentation and stocking levels. Our business sector is hospitality. Everything we do should evolve around being hospitable to all our clubs, students, guests, colleagues and business partners.
The General Managers position is responsible for the efficient and profitable operation of the Bar and food operations.
We expect you to ensure that the Company standards are met at all times. We expect you to adhere and drive the Health and Safety of our employees, and customers. Effective stock and financial controls to be achieved and manage daily and weekly financial targets in conjunction with the financial director
Reporting to the Board/Committee
1.1-Ensure guests and colleagues are treated with professionalism at all times. Polite, courteous and friendly behaviour must be demonstrated towards both at all times.
1.2-Assist the staff in the day to day operational management of the bar and food operations
1.3-Maintain food and service quality, and consistency in line with Company standards
1.4-Ensure that the business is effectively managed and staffed at all times to deliver efficient guest service and a profitable operation.
1.5-Maximise the performance and competences of your team to maximise the operations of the business
1.6-Ensure campus regulations are complied with at all times.
1.7-Constantly strive for a quality operation of the location.
1.8-Ensure all equipment is always operated and cleaned in accordance with Company’s and manufacturer’s instructions
1.9- Address guests concern, requests or issues and be proactive in resolving them.
1.10-Ensure the location always achieves the highest standards in cleanliness, Food Hygiene, Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and guests
1.11-Maintain an excellent relationship with campus colleagues, employees and business partners at all times.
1.12 Excellent microsoft office skills.
1.13 Ideally applicants will have a degree in hospitality and/or finance industries.
- Financial –
2.1-Support the Board/Financial controller in delivering budgeted sales
2.2-Ensure stock levels and product availability is under control throughout the location. Working with both bar and food operations in maintaining targets, eliminating waste and innovation through client offerings.
2.3-Optimise profitability through increased sales and controlled margins, whilst maintaining Company standards
2.4-Ensure any overspend on controllable expenditure is authorised by the board before going ahead with work
2.5-Keep a maintenance log of maintenance issues or request as per your line manager instructions.
2.6-Responsible for all cash handling and banking activities within location in line with company policy
2.7- Complete all banking and financial paperwork as per Company procedures.
2.8-Resposibily dealing with any float or petty cash shortages and liaising with the board on such matters
3.1-Responsible for the Health and Safety of employees in location in accordance with ROI Legislation
3.2-Develop good communication between employees to help maintain team spirit
3.3-Create a positive working environment.
3.4-Ensure all new team members receive regular and prompt induction & training
3.5-Ensure Company policies and procedures are followed at all times
3.6-Maintain discipline and take appropriate action, where necessary, in accordance with Company rules. Report to Line Manager and HR any Employee Relations action.
3.7-Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Company guidelines
3.8-Ensure all training records are up to date and maintained.
4.1-Ensure that you understand and are aware of all legislation regarding Health & Safety, Food Hygiene and Licensing bodies.
4.2-Ensure the security of the premises, cash and stock. Monitor maintenance of location and equipment on a regular basis, and have food and bar managers report in good time any issues.
4.3-Ensure the standards in your location are constantly monitored and the location looks clean and presentable at all times
- Marketing and Training
5.1-Participate in any marketing plan for your location
5.2-Ensure any marketing material in the location is of the required standard.
5.3- Ensure new team members are issued training and induction plans.
5.4- Carry out regular training sessions with all team members when gaps in knowledge are identified.
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